IM Business Quiz
Your Name:
How many registered IM users are there?
100 Million
1 Billion
200 Thousand
200+ Million
Which is NOT a business concern about IM?
Cost
Lost Productivity
Security
Bandwidth Usage
What was IM designed for?
Sending Pictures
Business Communication
Recreational Chatting
Playing Games
What is NOT a top security concern of IM?
Hackers
Anonymous Usernames
Profile Information
File Transfer Features
What port does AIM use?
80
5190
5050
1863
What is unwanted advertising in IM called?
Spim
Spam
Junk Mail
Ads
How much recovery time does a ringing phone require?
1 Hour
45 Min
20 Sec
20 Min
How many users are active on AIM?
21 Million
60 Million
55 Million
40 Million
Which is NOT a use for IM?
Checking the status of an employee
Customer Service
Hacking
Translation
What should you do when using IM in business?
Send confidential information
Allow excessive personal messaging
Share personal data
Adopt a user policy
Which is NOT a benefit of phones over IM?
Status flag
Smaller chance of confusion
Emotions can be expressed and interpreted
Information can be exchanged faster
Which is NOT a benefit of IM over Email?
An instant response isn’t expected
VOIP
Quicker
Less formal
How many active users are on Yahoo IM?
60 Million
21 Million
55 Million
200 Million
What shouldn’t you do when using IM in business?
Adopt a user policy
Organize your contact list
Keep messages simple and to the point
Compromise your companies liability or reputation
What port of MSN Messenger use?
80
5050
1863
5190
Which is a type of IM technology?
Wireless
Radio
Cable
P2P
Which is an attribute of Client/Server IM technology?
Clients communicate directly
Can be monitored and logged at a central location
No centralized control
Doesn’t go through a central IM server
Who said, “Instant messaging could well be the dial tone of the future — albeit a silent one”?
The Wall Street Journal
New York Times
The Chicago Tribune
Newsweek
Which is an attribute of P2P IM technology?
Centralized control
Messages go through a central IM server
Clients communicate directly
Communication can be monitored at a central location
Which is NOT a risk of file transfer capabilities in IM?
Sending confidential documents out of your network
Collaborating on a project
Viruses or malicious code can be received
Liability in sharing copyrighted files